This 100% Limited Money Back Guarantee is provided by Comfort Air Heating Cooling & Plumbing LLC (“CA”) to you, the original consumer purchaser (“Owner”). The equipment that CA provides to your home will, upon installation and for twelve months thereafter, work as designed and will perform to applicable building code standards and in accordance with the criteria as set forth in the CA presentation materials and per manufacturer’s stated standards, subject only to the terms and conditions contained in this document.
How to File a Claim
This 100% Money Back Guarantee is a one-year performance promise by CA that upon installation, our equipment will perform as represented and designed for twelve months. If you believe that is not the case, then simply contact CA at (912) 927-7000 with a brief explanation of the stated claim or concerns by the end of the thirteenth month following the installation date. We may request a copy of this 100% Money-Back Guarantee and a copy of your sales agreement or purchase order with CA. CA will then schedule an appointment to inspect the premises and the claim within a reasonable period after receiving the claim. If, after inspection, CA determines that a valid claim exists under this Guarantee, CA will repair, re-install or replace the equipment or component at CA’s option. However, if after a reasonable effort, CA is unable to ensure the equipment will perform to applicable building code standards and in accordance with the criteria as set forth in the CA presentation materials and per manufacturer’s stated standards, CA will refund all or part of your purchase price, as applicable.
If CA determines to replace any or all product(s), and if such product(s) as originally installed is no longer available, CA shall have the right to substitute product(s) designated by CA to be of equal quality. Replacement of a product or component does not renew the 100% Money Back Guarantee period. If, at CA’s option, a purchase price refund is conveyed to the Owner, then CA shall, at its option, be allowed to remove the equipment subject to the purchase price refund at or within a reasonable period from issuing the purchase price refund. If CA does not remove the equipment subject to the purchase price refund, the Owner may keep the equipment, but all warranties on such equipment are terminated, and repair, replacement, or removal of the product(s) shall become the sole responsibility of the Owner. This 100% Money Back Guarantee is not valid unless and until the Owner has made full payment under the original CA sales agreement and all addenda thereto. Non-warranty calls for repair or adjustment may result in a service charge.
What Is Not Covered
This 100% Money Back Guarantee is granted by CA to the Owner only, and only materials purchased from and installed by CA are covered by this 100% Money Back Guarantee. All warranties terminate immediately upon the transfer of homeownership. This 100% Money Back Guarantee assumes normal and reasonable use of CA-installed products or components. This 100% Money Back Guarantee does not cover any other damage, workmanship, or material failure beyond the control of CA, including, but not limited to, damage caused by occurrences, such as the settlement of the building, failure of the structure (including foundations and walls), use of incompatible accessories, removal, repair, or re-installation of any CA installed products or components by other than CA, normal weathering, corrosive effects of salt air and chemical pollutants, normal fading, deterioration of caulking compounds, fire, flood, lightning, high winds, windblown objects, earthquake, hurricanes, atmospheric conditions or weather of catastrophic nature as defined by the US Weather Bureau, other acts of God, intentional acts, unreasonable use, vandalism or pollution. This 100% Money Back Guarantee also will not apply to damages resulting from the failure to provide reasonable maintenance, including failure to clean the product or maintain the product as reasonably necessary.
What Voids This 100% Money Back Guarantee
Installation, removal, repair, adjustment, tampering, or re-installation of any CA products or components by other than CA voids this 100% Money-Back Guarantee and warranties within this document, and CA expressly disclaims any liability for any costs, defects, or damages with respect to such actions.
Remedies and Rights
No employee, representative, agent, nor any other person, has authority to assume or incur on behalf of CA any obligation, liability, or responsibility in place of or in addition to this 100% Money Back Guarantee. IN NO EVENT SHALL THE DURATION OF ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE BE LONGER THAN THE DURATION OF THE EXPRESS WARRANTY STATED HEREIN. EXCEPT FOR THE WARRANTY PROVIDED HEREIN, CA MAKES NO WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. CA’S LIABILITY TO OWNER UNDER THIS DOCUMENT IS LIMITED TO THE AMOUNTS RECEIVED BY CA FOR SERVICES RENDERED UNDER THE SALES AGREEMENT OR PURCHASE ORDER WITH THE OWNER. SOME STATES DO NOT PERMIT ANY LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, AND THEREFORE THE IMMEDIATELY PRECEDING SENTENCE MAY NOT APPLY. IN NO EVENT SHALL CA BE OBLIGATED OR LIABLE FOR INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OF CA PRODUCT OR SERVICES. SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND THEREFORE SOME OR ALL OF THE IMMEDIATELY PRECEDING SENTENCE MAY NOT APPLY. THESE WARRANTIES PROVIDE SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
PLEASE CONSULT YOUR PRODUCT AND MANUFACTURER WARRANTIES FOR FURTHER COVERAGES. ALL WARRANTIES ARE AVAILABLE FOR INSPECTION PRIOR TO SIGNING OF THE SALE AGREEMENT OR PURCHASE ORDER
